This Privacy Policy explains how Pop-Under ("we", "us") collects, uses and protects personal data when you visit pop-under.com or use the advertiser platform at app.pop-under.com.
1. Data we collect
- Account data: name, company, email address, time zone and login details you provide when signing up.
- Billing data: transaction records and the details needed to process payments. Card data is handled by our payment providers, not stored by us.
- Campaign data: your ads, landing pages, targeting, budgets and performance statistics.
- Usage data: IP address, browser, device and pages visited, collected through logs and analytics.
- Support data: messages you send to support@ or sales@pop-under.com.
2. How we use it
- To create and run your account and campaigns.
- To process payments and keep billing records.
- To detect and prevent fraud, abuse and invalid traffic.
- To send service emails such as verification, password resets, low-balance alerts and reports.
- To improve the website and platform, including through Google Analytics.
- To meet legal obligations.
3. Legal bases
Where GDPR applies, we process data to perform our contract with you, for our legitimate interests (security, fraud prevention, improving the Service), to comply with law, and with your consent where required (for example, non-essential cookies).
4. Sharing
We share data only with service providers that help us run the Service (hosting, email delivery, payments, analytics and support tools), with traffic partners as needed to deliver and measure campaigns, and with authorities when the law requires it. We do not sell your personal data.
5. International transfers
Our providers may process data outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.
6. Retention
We keep account and billing data for as long as your account is open and afterwards as required for legal, tax and accounting purposes. Usage logs are kept for a limited period for security and fraud prevention.
7. Your rights
Depending on where you live, you can ask to access, correct, delete or export your personal data, object to or restrict processing, and withdraw consent. Email support@pop-under.com to make a request. You may also complain to your local data protection authority.
8. Security
We use encryption in transit, access controls and monitoring to protect your data. No system is completely secure, so please use a strong, unique password.
9. Cookies
See our Cookie Policy for details on cookies and analytics.
10. Children
The Service is for businesses and is not directed to anyone under 18.
11. Changes and contact
We may update this policy and will post changes here. Questions: support@pop-under.com.